Question:

New Account

(Last edited: Friday, 28 December 2012, 1:04 AM)
Answer:

If you encounter problems in creating your account the following should help you:

1. Do you use Internet Explorer? There are often difficulties with Internet Explorer. Please try another browser like Firefox or Chrome. Both of these work fine with our site and they are safe browsers.

2. Please check whether you have cookies enabled for www.boel-mystery-school.org.
If you haven't, please activate cookies now. (If you do not know how to do this, please search the internet for instructions or tutorials.)

3. Please go to "Create new account" by using this link:
http://www.boel-mystery-school.org/courses/login/signup.php
and fill in the form.

Username: Please use only low case letters (i.e. abc...z)  for your user name, and chose one word only.

Captcha: Can you see the "captcha"? If you cannot, please activate JavaScript in your browser and try again.

Do you get an error message "Incorrect sesskey submitted, form not accepted“?
If so, please try again and please avoid surfing any other of our websites during the registration process, for this will create a new session key and cause the above mentioned error.

If you have done everything right and it still does not work, please check the requirements for your username (used for login only) and your password:

4. Requirements for login name and password:

Username: Please use only low case letters (i.e. abc...z)  for your user name, and chose one word only.

Password: The password must have at least 8 characters, at least 1 digit(s), at least 1 lower case letter(s), at least 1 upper case letter(s), at least 1 non-alphanumeric character(s) 

5. If you filled in each required field including the captcha and have clicked "Create new account", and you are re-directed to the same page, please check the following:

  • Did you get the "captcha" right? (If there is a new one this means you got it wrong)
  • Have you marked the box for the site policy agreement?
  • Please check whether the system has given you a notice on which of the fields is still missing or whether your password was not secure enough.

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