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Answers To Frequently Asked Questions
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TECHNICAL QUESTIONS |
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Question: (Last edited: Friday, 28 December 2012, 1:04 AM)New Account | ||||
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Answer: If you encounter problems in creating your account the following should help you: 1. Do you use Internet Explorer? There are often difficulties with Internet Explorer. Please try another browser like Firefox or Chrome. Both of these work fine with our site and they are safe browsers. 2. Please check whether you have cookies enabled for www.boel-mystery-school.org. 3. Please go to "Create new account" by using this link: Username: Please use only low case letters (i.e. abc...z) for your user name, and chose one word only. Captcha: Can you see the "captcha"? If you cannot, please activate JavaScript in your browser and try again. Do you get an error message "Incorrect sesskey submitted, form not accepted“? If you have done everything right and it still does not work, please check the requirements for your username (used for login only) and your password: 4. Requirements for login name and password: Username: Please use only low case letters (i.e. abc...z) for your user name, and chose one word only. Password: The password must have at least 8 characters, at least 1 digit(s), at least 1 lower case letter(s), at least 1 upper case letter(s), at least 1 non-alphanumeric character(s) 5. If you filled in each required field including the captcha and have clicked "Create new account", and you are re-directed to the same page, please check the following:
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Question: (Last edited: Thursday, 12 April 2012, 4:44 PM)Upload or change an avatar / profile picture | ||||
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Answer: How to upload or change an avatar / profile picture 1. Image Properties 2. Storage Location 3. Upload your image Please find the section "user picture" which is a bit further down. Click the button "Choose file”. This will open a small new window in which you can select your avatar image that you have saved to your harddrive before. On the left of this small new window there are several options. Please choose “Upload a file" and then select your chosen image on the right side of the window by using the option “browse”. Browse your harddrive and select the image file and then click on "Upload this file". 4. Save and update profile 5. Change or replace an avatar image Frequently asked questions: Question 1: I updated my profile, but the changes do not show. Why is that? Answer: Please read paragraph 4 of this entry. Question 2: I wanted to change my initial avatar but it is always the old version that is displayed. I can delete it and it shows immediately, but I cannot change it. Why is that? Answer: Please read paragraph 5 of this entry. | ||||